Mito Red Light Therapy FAQ's
Everything you need to know about red light therapy and our products
Why Choose Our Red Light Therapy Devices?
For over 6 years, we've led the way in designing, engineering and manufacturing cutting edge red light therapy devices. Here's what sets us apart:
60-Day No Risk Trial
Try our devices risk-free for 60 days. If you're not completely satisfied, return for a full refund.
Why Should I buy from Mito Red Light?
Headquartered in Scottsdale, AZ USA, for over 6 years, Mito Red Light has led the way in designing, engineering and manufacturing cutting edge red light therapy devices. Here are some of the ways we stand out:
BEST VALUE: Quite simply Mito Red offers the absolute best value and most powerful, affordable and effective red light therapy devices on the market today. Mito Red devices deliver exceptional power and performance at an unmatched value (ie watts per $ invested).
3RD PARTY TESTED: All of our red light therapy panels are independent 3rd party tested to guarantee the power (measured in joules) and spectral output.
UNMATCHED SELECTION: As the leader in red light therapy, Mito Red is committed to offering the widest selection available anywhere. Over the years, Mito Red has designed and engineered many devices in many form factors, without ever sacrificing our commitment to quality.
SUPERIOR QUALITY: Our devices are proudly manufactured in a state-of-the-art facility certified to the highest standards, including MDSAP and ISO 13485.
COMMITMENT TO INNOVATION: At Mito Red, red light therapy is what we do. Our multiple patents, and unique product offerings demonstrate our never-ending commitment to innovation.
SCIENCE DRIVEN: Our Scientific Advisory Board is comprised of some of the best minds in the photobiomodulation research field. Our board has both PhD researchers from top tier universities, as well as practitioners using the devices regularly in the real world.
60 DAY NO RISK TRIAL PERIOD: Mito Red has a full 60 day NO RISK trial - when we say no risk, we mean it. Send the product back for any reason within 60 days for a full refund.
EXCEPTIONAL CUSTOMER SERVICE: Our online reputation speaks for itself. If you ever need help, or just have a question you can call our phone customer support line and speak to an actual live person (in the USA) to get help.
Are your lights third-party tested and validated?
Our lights have been third party tested and validated by LightLab International in Pennsylvania.
Other red light therapy lights on the market may appear similar - but the reality is unless those companies are publishing transparent, independent testing data, you just don't know what you are getting.
Why do the NIR LEDs appear to be not working?
Near Infrared (800-900nm) is just beyond the visible spectrum (400nm-700nm) - hence it is invisible to the naked eye. You will actually only be able to see a small pink dot or perhaps a very subtle pinkish hue emanating from the NIR LEDs when they are 'on'. Please rest assured that there is a significant amount of light energy emanating from those LEDs and your Mito Red Light is in fact working exactly as designed.
How do Photobiomodulation (PBM) / Low Level Laser Therapy (LLLT) work?
The most well studied mechanism of action surrounding red and near infrared light therapy is increased MITOchondrial energy production in the cells. MITOchondria are tiny organelles that are the energy power plants of all the cells in our body. Red and near infrared light therapy helps the MITOchondria create more of that energy.
The specific photons found in red and near infrared light interact with a photoreceptors within our cells called cytochrome c oxidase. This interaction stimulates the mitochondria in our cells to use oxygen more efficiently, which allows the mitochondria to produce more ATP (adenosine triphosphate). When our cells have more energy, they simply perform better and the body follows suit!
HSA and FSA Eligibility
You can now use your Health Savings Account (HSA) or Flexible Spending Account (FSA) debit card to buy select Mito Red Light devices with pre-tax dollars, resulting in net savings of 30-40%.
Are your lights "FDA Approved"?
Mito Red Light devices are low risk, general wellness products designed to affect the body through topical heating. Mito Red Light is registered with the FDA and a certain subset of Mito Red products have obtained 510(k) clearance.
Under the 1976 Amendments to the Federal Food, Drug, and Cosmetic Act, the Food and Drug Administration ("FDA") regulates the bringing of new medical devices to market. FDA classifies devices into one of three categories based on the risk they pose to the public.
Lower-risk devices undergo a less stringent regulatory review, known as the 510(k) regulatory pathway, that does not require clinical data demonstrating efficacy or safety, only a showing that a new device is "substantially equivalent" to an existing device already legally marketed in the United States.
These devices are typically referred to as FDA "cleared". The MitoGROW Helmet and MitoCLEAR Mask, have 510(k) clearance.
What are the differences in the 3 panel series? Which one is right for me?
Our three panel series offer different power levels and coverage areas to meet various needs and budgets. The MitoRED series provides entry-level therapy, the MitoPRO series offers enhanced power and coverage, and the MitoMAX series delivers maximum therapeutic output for professional-grade results.
What are the EMF levels?
All Mito Red Light devices emit extremely low levels of EMF (electromagnetic fields). Our panels are designed to minimize EMF exposure while maximizing therapeutic benefits. Independent testing shows our devices emit EMF levels well below safety thresholds established by regulatory agencies.
Do the tabletop panels come with a stand?
Yes, our tabletop panels come with an adjustable stand that allows you to position the device at the optimal angle and distance for your treatment sessions.
Does this have any Safety Certifications?
Yes, our devices are manufactured in facilities certified to the highest standards, including MDSAP and ISO 13485. Additionally, select products have obtained FDA 510(k) clearance, and all devices are registered with the FDA.
What is beam angle and why does it matter?
Beam angle refers to the spread of light emitted from the LEDs. Our devices feature a 60-degree beam angle, which provides optimal light distribution and penetration depth while ensuring even coverage across the treatment area.
What stand should I buy?
We offer several stand options depending on your needs. For full-body treatments, we recommend our adjustable floor stand. For targeted treatments, our tabletop stand works perfectly. Contact our customer service team for personalized recommendations based on your specific device and intended use.
Can the lights be mounted from the wall?
Yes, many of our panels can be wall-mounted using our optional wall mounting brackets. This provides a convenient, space-saving solution for regular use. Please check the specifications for your specific model to ensure compatibility.
Can I use the light in my Sauna?
Our devices are not designed for use in high-temperature, high-humidity environments like saunas. The extreme conditions can damage the electronics and void your warranty. We recommend using the device in a normal room environment.
Can you use an extension cord with the light?
Yes, you can use a high-quality extension cord with our devices. We recommend using a heavy-duty extension cord rated for the device's power requirements to ensure safe operation and optimal performance.
How do I use my light?
Position the device 6-24 inches from your skin, depending on the model. Start with shorter sessions (5-10 minutes) and gradually increase to 10-20 minutes as your skin adapts. Use the device consistently for best results, typically 3-7 times per week.
Do I need to wear eye protection when using my light?
While our devices emit safe levels of red and near-infrared light, we recommend closing your eyes or looking away from the device during treatment. For added protection, especially during facial treatments, you may use the included eye protection goggles.
Are there any contraindications? Can I use the devices too much / for too long?
Red light therapy is generally safe for most people. However, pregnant women, individuals taking photosensitizing medications, and those with certain medical conditions should consult their healthcare provider before use. While it's difficult to "overdo" red light therapy, we recommend following the suggested treatment times for optimal results.
What is the difference between Red and Near Infrared light?
Red light (660nm) is visible and primarily affects surface-level skin cells, promoting collagen production and wound healing. Near-infrared light (850nm) is invisible and penetrates deeper into tissues, targeting muscle, joints, and deeper cellular structures. Our devices combine both wavelengths for comprehensive therapeutic benefits.
Can pregnant or nursing women do red light therapy?
While red light therapy is generally considered safe, we recommend that pregnant or nursing women consult with their healthcare provider before beginning any new wellness regimen, including red light therapy.
Can the light penetrate clothing?
Red and near-infrared light can penetrate thin, light-colored clothing to some degree, but for maximum effectiveness, we recommend using the device on bare skin. Dark or thick clothing will significantly reduce the therapeutic benefits.
What is your shipping policy?
We offer free shipping on orders within the continental United States. Orders typically ship within 1-2 business days and arrive within 3-7 business days via ground shipping.
Are my in-stock items shipping with my pre-order items?
In-stock items will ship immediately, while pre-order items will ship according to their expected availability date. If you prefer to receive all items together, please contact our customer service team to arrange consolidated shipping.
What is the Warranty and Refund Policy?
We offer a 60-day no-risk trial period. If you're not completely satisfied, return the device within 60 days for a full refund. Additionally, all devices come with a 3-year manufacturer's warranty covering defects in materials and workmanship.
Do the bulbs need to be replaced?
Our LED devices are designed to last for many years without requiring bulb replacement. The LEDs have a lifespan of approximately 50,000+ hours, which translates to decades of regular use. Unlike traditional light bulbs, LEDs gradually dim over time rather than burning out suddenly.
Where can I purchase replacement accessories?
Replacement accessories, including stands, eye protection, and mounting hardware, are available directly through our website or by contacting our customer service team. We maintain a full inventory of accessories for all current and legacy products.